General Repair Information
We have been honored to serve the greater Atlanta community as a trusted source for repair work, and we are extremely grateful for all of your support over the years. The primary function of our repair facilities has always been that of reinforcing the value of the instruments we offer for sale and those we have sold by ensuring the highest standards of evaluation, preparation, and ongoing service. Thus, going forward, our repair department will be concentrating on the preparation of our inventory; but, we will continue to offer repair services for any guitar that we have sold previously, as well as for instruments owned by active Maple Street Guitars students. We will also continue to offer basic services, such as restringing and minor repairs that can be performed in a while-you-wait manner. As it currently stands, we are able to address outside repairs in a limited capacity. If you have an outside repair or questions about any of our services, please reach out to us by phone (404-231-5214) or email ([email protected]).
Before accepting a repair, we take time to thoroughly evaluate every instrument in order to provide each customer with a proper understanding of the nature of the repair. There is no charge for our evaluation, so feel free to bring your ailing instruments by our shop anytime.
PLEASE NOTE: We do our best to accommodate our customers when it comes to while-you-wait restringing or urgent repairs. However, due to our consistent backlog of repairs and in-house maintenance, please understand that we cannot always offer same-day service and may ask you to drop off your instrument if we are really busy! We always recommend that you call in advance to check our lead time and availability.