While we've tried to be fairly exhaustive with our pricelist and policies, we understand that every guitar and every guitarist has unique needs. Our repair staff continually monitors their email during business hours, so please feel free to send any questions our way! However, as we are often engaged in serving customers in the store or working on their instruments behind the bench, we always recommend that you give us a call if you have any in-depth questions or inquiries (or provide your contact number in an e-mail that we might call you!).